Have questions about our products or services? We're here to help. Reach out to us using the contact information below or fill out the form, and we'll get back to you as soon as possible.
Glaxo Town, 20th Km, Ferozepur Road Lahore-54760, Pakistan
Landline: +92 42 35272601-02
Mobile: +92-333-0184764
info@detechnics.com
support@detechnics.com
Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday:Closed
Visit our facility to see our operations firsthand and discuss your packaging needs in person.
Find answers to some of the most common questions about our products and services.
The lead time for our machinery typically ranges from 4 to 12 weeks, depending on the complexity of the machine, customization requirements, and current production schedules. We always provide a specific timeline during the quotation process.
Yes, we offer comprehensive after-sales service and maintenance packages. Our technical support team provides remote assistance, and our field engineers can visit your facility for on-site maintenance and repairs. We also offer maintenance contracts with different service levels to suit your needs.
We specialize in customizing our machines to meet specific packaging requirements. Our engineering team works closely with clients to understand their unique needs and develop tailored solutions that address their particular packaging challenges.
We provide comprehensive training for machine operators as part of our installation service. This includes hands-on operational training, basic maintenance procedures, troubleshooting techniques, and safety protocols. Additional advanced training sessions can be arranged if needed.
Yes, we maintain a comprehensive inventory of spare parts for all our machines. We recommend keeping essential spare parts on hand to minimize downtime in case of part replacement needs. Our service contracts include discounts on spare parts purchases.
Our team is ready to help you find the perfect packaging solution for your business.